Took care of emergency immediately, unlike company we normally use

"We had a great experience with Creature Control. We needed somebody in a hurry, and we actually use a different company here at work for monthly service, so we called them first. They said they could come out in 3 days, but we had a large hornets nest that needed to be taken down, and we needed it to be taken down the next day. We had a contractor that needed to paint something, but he couldn't do it with the hornet nest there, so time was very important.

We called Creature Control and we were told we would get a call back, but we didn't, so we called again and got the owner. He said he would get right on it, and within 45 minutes we had an appointment set up for that very day.

The guy came out that night, around 6:30 or 7:00, and he got the job done. We had questions, and he answered all of them. Between his professionalism, and the professionalism we experienced over the phone, we have been thinking about using their service on a more permanent basis. We want to use somebody local, which our current company is not, and we didn't get the response we wanted from our current company either, so we'll probably be using Creature Control on a monthly basis, if that option is available."

Dick S., Ann Arbor, MI.